Welcome to SummerElvesStore.com! We are committed to providing you with fast and safe shipping. Below are our shipping terms to help you understand our shipping policies and related details.

  1. Shipping Area
    We ship to most areas within the United States. International orders are not currently available. If you are located in other countries or regions, please stay tuned for possible international shipping in the future.
  2. Shipping Time
    Standard Shipping: Usually takes 5-7 business days. The specific delivery time may vary depending on your location and inventory.
    Expedited Shipping: Usually takes 2-3 business days. Please select the expedited shipping option and confirm the associated fee at checkout.
  3. Shipping Fees
    Shipping fees are based on the total amount of the order, the shipping method and the shipping location. The specific fee will be displayed at checkout. We may occasionally offer free shipping promotions. Please refer to our promotions page for details.
  4. Order Processing
    We process orders within 1-2 business days of receiving them. Once the order is processed, you will receive a confirmation email with a tracking number that can be used to track your package.
  5. Shipping Issues
    If your package does not arrive as expected or there is a problem during the delivery process, please contact our customer service team immediately. Please provide your order number and relevant information at tericknelson@summerelvesstore.com and we will resolve the problem as soon as possible.
  6. Address Changes
    If you need to change the delivery address, please contact us as soon as possible before the order is processed. If the order has entered the delivery stage, it may not be possible to modify the address. In this case, please contact us and we will do our best to help, but we cannot guarantee that the change will be successful.
  7. Lost or Damaged Packages
    If your package is lost or damaged during transportation, please contact our customer service team immediately. We will assist you in making a claim and arrange for a replacement or refund as soon as possible.
  8. Holidays and Special Circumstances
    During holidays or special circumstances (such as bad weather, peak shipping season, etc.), delivery time may be delayed. We will do our best to minimize the impact, but we cannot guarantee the specific delivery time.
  9. Terms Updates
    We may update these shipping terms from time to time. Please check back regularly to ensure that you are aware of the latest shipping policies.

Thank you for choosing SummerElvesStore.com! If you have any questions or need assistance regarding shipping, please feel free to contact us and we will be happy to help you.